Returns & Refunds
Can I return a custom item?
Because each item is custom-made, personalized T-shirts and caps cannot be returned unless they arrive damaged or incorrect.
How do I report a problem?
Contact us within seven days of delivery with your order number and clear photos of the issue.
What happens with damaged orders?
We may offer a replacement or refund after reviewing the photos and confirming the printing or fulfillment mistake.
Are sizing mistakes refundable?
We do not accept returns for incorrect sizing, changed preferences, or errors in customer-submitted designs.
How are approved refunds paid?
Approved refunds are issued to your original payment method after confirmation, excluding shipping charges when applicable.